Terms & Conditions

Terms and conditions of gift cards

Please note: Any references on your Gift Card or any related materials that refer to the Financial Services Authority should be read as references to the Financial Conduct Authority and the Prudential Regulation Authority in the United Kingdom.

Full terms and conditions for the card format can be viewed by downloading a pdf below. Please look on the back of your card to see who your card was issued by, then download the corresponding document.

Terms and conditions of paper vouchers

National Garden Gift Vouchers are valid for the purchase or part purchase of goods in participating garden retailers across the UK.

Details of where you can spend your voucher can be found at nationalgardengiftvoucher.co.uk/wheretospend

National Garden Gift Vouchers are only valid if the issuing retailer has recorded their company details in the ‘issued by’ box. Vouchers cannot be exchanged for cash or replaced if lost, stolen or damaged. It is at the individual retailer’s discretion what vouchers can be spent on, whether vouchers can be used against sale items, and whether change is given for the purchase of goods below the value of the voucher.

National Garden Gift Vouchers have an expiry date which is a minimum of 3 years from the date of purchase, the exact expiry date is printed on the back of each voucher.

National Garden Gift Vouchers are operated by the Horticultural Trades Association, (Horticulture House, Chilton, Didcot, Oxfordshire, OX11 0RN).

If you have any further queries, please email services@hta.org.uk or call 0333 003 3550.