Contact Us

Contact Us

If you have a question about your order or would like to place a voucher order over the phone please call 0371 384 3237

If you would like more information about where to spend your voucher or have a problem with your voucher please call 0333 003 3550

The National Garden Gift Voucher scheme is operated by the Horticultural Trades Association (HTA)

Horticultural Trades Association
Horticulture House
Chilton, Didcot
Oxfordshire
OX11 0RN

How can we help?

Frequently Asked Questions

Do National Garden Gift Vouchers have an expiry date?

Yes. The paper vouchers usually have expiry dates printed on the back. If the voucher has no expiry date on the back, or if the expiry date is earlier than 2013, then the voucher can be spent.

For gift cards you can look up the expiry date of your card by using our balance checker. Gift cards will expire 30 months (2½ years) from the date on which they are purchased.

Where can National Garden Gift Vouchers be spent?

National Garden Gift Vouchers can be spent in participating retailers across the UK. To find your nearest stores visit our store locator.

How do I check the balance of my National Garden Gift Voucher gift card?

Card balances can be checked using our balance checker or calling the balance enquiry line 0121 260 2849 and entering the 16-digit card number on the reverse of the card.